Terms of Use

Waraira is a free, civilian tool for coordinating help.

It complements the emergency services (911, Protección Civil) and does not replace them. If there is a life-threatening emergency, call them first.

Reports are created by the community and may be incomplete, wrong, or out of date. Verify before acting.

We are not responsible for decisions made based on community information.

We do not confirm deaths. Only the authorities or forensic services do, through a verified channel.

Waraira never asks for, holds, or processes payments. Any report asking for money is flagged and removed, with a record.

Do not send money to anyone through this platform or because of something you saw on it.

Do not post false or malicious reports. Do not harass anyone. Do not expose other people's personal details. Do not post political or partisan content. Do not try to identify or locate protected minors. Do not scrape or abuse Waraira.

We may remove content and revoke access, keeping a record.

We add order, traceability, and a safeguard to the civilian layer, and we pass cases to the authorities. We do not take custody of people or decide cases.

To report, you need to verify your phone and confirm the number is yours. You can also report through someone close to you, with their consent.

Without an account, you can only read and search.

Waraira is a good-faith humanitarian effort. It is a new initiative, meant for everyone to make good use of. We welcome suggestions, and together we keep it standing: by using it with care and by filling in the information it asks for.

Our liability is limited to the extent the law allows.

These terms are governed by the laws of Venezuela.

For any question, write to us at info@waraira.org.